Terms and Conditions

Booking Slots

Due to the need to reset rooms for following customers, the management reserve the right to refuse full game time to groups who arrive more than 15 minutes late for their allocated start time. Groups may be permitted to play with shortened game time at discretion of the management.

Age Restrictions

There are no age restrictions on playing an escape room however, we do ask that there is at least 1 adult per group of under 16s.

Cancellations By You

If you wish to cancel your booking then please let us know. We require a minimum of 7 days notice for a full refund. If you would like to rearrange your booking then please get in touch.

Cancellations By Us

In the unlikely event that we need to cancel one or more bookings due to unforeseen circumstances then we endeavour to let all customers know as soon as possible. Full refunds or alternative dates will be offered.

Fitness To Play

The management reserve the right to prevent individuals or entire teams from playing if individuals are deemed to be intoxicated. The safety of our customers is important to us.

Terms and Conditions

By booking with us, you consent to these terms and conditions and agree that the management and/or game hosts will have the final say on all matters regarding each game.

Further Info

Access

Please note that as we are located on the 1st and 2nd floors of our building we regret at our games are not wheelchair accessible. Access to the games is via a staircase.